TV Repair Warranty Policy
A plain-language explanation of repair-specific warranty coverage and the records customers should keep.
Warranty summary
Warranty is repair-specific, not a blanket promise for the entire TV. Coverage can be up to 90 days where stated, but the exact period and covered component must be confirmed on the service record.
What the record should include
Repair performed
The board, component, backlight section, port or software work completed.
Coverage period
The start date, end date and the fault or part covered.
Exclusions
Physical damage, power surge, liquid, unrelated faults or unauthorised opening.
Warranty FAQ
Is every repair covered for 90 days?
No. The website may offer up to 90 days depending on the repair and part used. The exact coverage should be written on the invoice or service message.
What can void the service warranty?
Physical damage, liquid damage, voltage damage, unrelated faults, third-party work after the repair, or misuse may not be covered.
What should I keep?
Keep the invoice, payment record and WhatsApp/service message showing the completed work and warranty terms.